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SoccerEvolution.com - Shipping Policy:
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We offer FREE SHIPPING* on:
most purchases of $200.00 or more
apparel / goalie gloves $75.00 or more
footwear $150 or more
(* some exceptions apply; excludes: goals / heavy / bulky / oversized equipment, direct ship items and bulk / team / discounted / special orders.)
- Shipping costs within continental U.S. (lower 48 states):
$5.99 ground shipping fee will be added to apparel / glove / lightweight purchases under $75.00.
$8.99 ground shipping fee will be added to footwear / equipment purchases under $150.00.
- Transit time to most U.S. locations will take 2 - 7 business days via ground shipping service.
- Priority shipping service ($60.00: 1 - 2 business days in transit,) 3-day shipping service ($25.00: 3 business days in transit) shipping options also available for MOST orders within the continental U.S.
- Free shipping only available within the continental U.S.
- We are located in Randolph, New Jersey, 07869 USA!
- We cannot ship orders internationally (outside the U.S.)
- Please submit your exact billing address and phone number on file with your credit card company to avoid any delays.
- Once your order / exchange has shipped, you will receive the tracking information via email.
- Please Note: All Drop Ship Items (items shipped directly from manufacturer) are shipped via ground / freight shipping service.
Ground shipping service to Alaska / Hawaii - $15.00 for most orders
Goals / Heavy Equipment / Teamwear - by quote; shipping is the responsibility of the buyer and varies depending on location.
There is no shipment pickup / delivery on weekends, holidays or business days observed by UPS / USPS as holidays.
MOST orders shipped from our location submitted BEFORE 4pm ET Monday thru Friday will be processed the same day -- however, we cannot guarantee to process / ship any order the same day. Orders shipped from our location submitted after 4pm ET will be processed the next business day. There is no Saturday or Sunday pickup / delivery.
MOST domestic customers will receive orders shipped from our location within 2 - 6 business days via ground shipping service, depending on geographic location.
MOST Drop Ship orders (items shipped directly from manufacturer) are processed within 1 - 3 business days and transit time to most locations is an additional 2 - 7 business days.
Shipping service options can be viewed / selected during step 2 of checkout, prior to credit card submission.
If priority shipping service (delivery in 1 - 2 business days) cost is prohibitive due to size/weight of package and/or shipping location, we will attempt to contact you and if no response, ship order via next best shipping option to prevent additional delays.
Please specify if order is needed by a specific date in the special instructions area during step 4 of checkout.
Footwear orders may be shipped without the shoebox.
We are not responsible for late shipments due to weather, natural disasters or any other unexpected act of God or nature.
All return / exchange / defect shipping costs are the responsibility of the buyer.
All shipping correction fees are the responsibility of the buyer and will be automatically charged to the credit card account used for purchase -- please be sure to submit the correct / valid shipping address.
All shipping fees are NON-REFUNDABLE.
All return shipments are processed in the order in which they were received -- most defect / refund requests are processed in approximately 10 business days.
All exchanges are shipped via ground shipping service -- the $9.99 exchange shipping cost will be processed to the credit card account.
Most exchanges are processed in 1 - 2 business days and you will receive the tracking information via email once your exchange has shipped.
Please contact us with any other inquiries: shipping@SoccerEvolution.com
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